There exists a basic truism in our industry: "Customers buy value, not price." If you do not perceive Shannell as adding value to your institution, a relationship will never be formed. Here is where our value shows up.
As a result of this singular focus, we maintain the largest database of systems and their costs. The strength of this database enables us to negotiate contracts that deliver two key outcomes: the best possible price, and a contract that supports your institution's Strategic Business Intent.
We don't use contract negotiation as a way to enter your institution and then look for other opportunities. That approach leaves substantial money on the table — money you should be saving.
This makes us part of your staff. We work for you. Because contract negotiation is our only business, and because our database is so strong, we are the only firm in the industry that will guarantee results — results you want, or you don't pay our fee.
This analysis examines specific sections and paragraphs where hidden clauses are typically placed. The contract document set includes:
You may call us any time to answer a question, pick our brain, or review a contract. Once a Shannell client, always a Shannell client — and there is no additional fee associated with our ongoing relationship.