Shannell & Associates was founded on a single principle: help financial institutions reduce the cost of their outsourcing services.
For more than thirty years, we have represented community banks and credit unions at the negotiating table — not as generalists, but as a firm whose sole discipline is core processing and outsourcing contract negotiation. Every client receives the same standard: a better contract, at a lower cost, with terms that serve your institution rather than your vendor.
Our clients are our most valued asset, and our reputation in the marketplace is our most valued possession. We approach every engagement with the same conviction that has defined this firm since 1994 — that our job is not to sell you services, but to save your institution money and negotiate agreements worthy of your signature.
Three decades of effective, knowledgeable representation on behalf of community banks and credit unions. Our record speaks plainly — and our clients, many of whom have been with us for years, speak to it directly when asked.
Our team is dedicated to one outcome: the best possible price, combined with contractual flexibility that serves your institution's Strategic Business Intent — today and over the full term of the agreement.
Whether you are cutting costs, growing through acquisition, or considering another provider — we approach every engagement with integrity, advocacy, and understanding. Your priorities set the direction; we do the work.
Founded Shannell in 1994, originally working with financial institutions to improve their processes. In 2010, he was asked to negotiate an outsource contract — the rest is history.
858-205-0088Leads our sales and marketing team. MBA with an extensive background in banking operations. His contribution to team development and revenue growth is unparalleled. Works closely with clients in pre-engagement to ensure Shannell meets your institution's needs.
909-919-534920+ years in the outsourcing business. Has worked for several outsourcing vendors, giving her a deep understanding of pricing and profit models.
623-236-2511Leads our contract analysis team. His experience in project management for the construction industry gives him comprehensive knowledge of contract terms & conditions — and the nuances of a client-leaning contract.
908-227-7124Are your core processing contract terms and conditions favorable to your financial institution — or your vendor?