Our Process

A disciplined approach to every negotiation.

The negotiation process involves pricing, new product, legal language, additional terms, and service-level agreements. None of these exist in a vacuum, nor can they be taken out of the context of the negotiation as a whole. Shannell works with your financial institution to achieve the best combination of these elements — ensuring your contract supports your Strategic Business Intent.

Step One

Contract Analysis

We review copies of your current invoices and contract(s), comparing them against our national database. We then report the invoice amount you should be paying and the contract terms that should be in place — strengthening your negotiating position.

Step Two

Contract Design

We develop a full project strategy that serves as the operating procedure for negotiations. This document contains multiple strategies for your discussion and final approval. We then contact the vendor(s) on your behalf and coordinate any product presentations and demos.

Step Three

Contract Review

At significant milestones, we schedule strategy review meetings to assess progress, quantify cost reductions, and evaluate terms. A final strategy meeting is held when further negotiations would not be fruitful — at which point final results and terms are detailed for your approval.

Step Four

Contract Audit

We order signature-ready documents from the vendor(s) and conduct a comprehensive audit to ensure the final terms, conditions, and pricing are met. We assist in completing and approving the final documents, and audit your first month's invoice for accuracy after your new contract is in place.